Arbitration has similarities to court in that the parties argue their positions in front of the arbitrator and the arbitrator decides based on the evidence (in a similar way a judge would in court). Arbitration is often not as formal as court and the matter does not become public record.
Arbitration often begins with mediation but does not have to start with mediation. Sometimes parties agree to enter into a Mediation/Arbitration agreement which stipulates that the mediator shall become the arbitrator if the parties do not reach agreement during mediation.
Iain is pleased to discuss with the parties how they wish to conduct the arbitration.